OUR PRIVACY STATEMENT

We neither sell nor share your information with outside companies or third parties.
When you purchase from our online store, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. You provide this information so we can process and ship your order. We respect your privacy by not selling or sharing this information.

ONLINE SECURITY

Your credit card is completely safe.
Protecting your information is our highest priority. We have developed several safeguards to keep your information completely confidential. To proceed to checkout, you must enter your e-mail address and create a password. The checkout process itself employs Secure Sockets Layer (SSL)* technology to insure your safety.

*Secure Sockets Layer encrypts your order information and sends it to a secure server, making it impossible for that information to be decoded by a party outside of the store you shop with.

Furthermore, only our store will have your information. To check the security of your connection during checkout, look for the unbroken key or closed lock at the bottom of your browser window. This indicates SSL is active.

SHIPPING & HANDLING

All orders placed Monday-Friday before 2 PM (EST) will begin processing and ship within 24 hours (holidays excluded), pending availability and credit card authorization. All orders placed on Saturday will begin processing, but not ship until the following Monday. Domestic orders will arrive within 5 to 7 business days from the date your order was placed. For earlier delivery, we’re happy to expedite your shipping for an additional charge. *DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS, OR HOLIDAYS

Gabrielle & G-Lizzy will contact you with a follow-up email if, for some reason, the merchandise you have selected is currently out of stock or if additional identification is needed for credit authorization. Shipping times may vary due to the availability of merchandise.

At this time we do not ship to PO Boxes or offer Saturday delivery.

Once your order has shipped, you will receive an email confirmation that will include the tracking number for your package.

We do not charge your credit card until the date merchandise has shipped. Orders are subject to verification and acceptance before shipping. We are not responsible for typographical errors.

If you decide to refuse any shipments from Gabrielle & G-Lizzy, you are responsible for both the original shipping cost incurred and the cost of returning the package to us. This amount will be subtracted from your merchandise refund.